E-Commerce Database
WHAT IS B2B ECOMMERCE?
B2B E-commerce, or business-to-business electronic commerce, describes online order transactions between businesses.
Because orders are processed digitally, buying efficiency is improved for wholesalers, manufacturers, distributors and other types of B2B sellers
SOME OF B2B ECOMMERCE ARE
Wholesale B2B models are present in many industries including retail, food service, construction, and medical, among many others. Traditionally, wholesale B2B transactions occurred over the phone, via email, or by way of spreadsheet order forms.
With wholesale e-commerce, everything is digital using a B2B e-commerce platform. The platform allows the wholesaler to display products easier and creates a seamless buying experience.
The auto industry is a good example of manufacturers in a B2B arena. The manufacturer creates individual car parts, such as a fuel pump and an engine. Then, the manufacturer sells these parts to an automotive company that builds the entire car from the parts and sells it to the consumer.
In the same way that wholesalers are taking business online, manufacturers are, too. B2B buyers are looking for a buying experience similar to B2C and these businesses are taking note.
ADVANTAGES OF USING A B2B ECOMMERCE PLATFORM
Reaching new customers
A B2B e-commerce site with public-facing catalog pages is a powerful way to reach new B2B customers. By going online, you can utilize digital marketing strategies to increase your reach. Your future buyers not only prefer to shop online but will demand it. B2B buyers are getting so used to making purchases online, they’re starting to expect it. Buying online is efficient and it makes repeat purchases much easier.
Better management of suppliers and customers
The concept of B2B ecommerce offers better management of both the suppliers and customers. Going digital means you can leverage software solutions for ecommerce business management. This will show you data about how your customers shop. You’ll be able to use this information to create better, more personalized shopping experiences for your customers. Essentially, the whole initiative is a win-win for both parties
Sell more to existing customers
Not only will you reach new customers, e-commerce also allows you to easily implement an automated cross-sell and up-sell recommendation program. This goes hand-in-hand with offering shoppers a personalized experience. You’ll be able to help them find products they’re looking for, without them having to ask — much like an in-person sales associate would do.You’ll be able to use this information to create better, more personalized shopping experiences for your customers. Essentially, the whole initiative is a win-win for both parties.